آرمانفر، محمدرضا و اسلامیفر، مرضیه.(1396). بررسی تأثیر جذب گردشگر خارجی بر اشتغال و پیشبینی روند اشتغال تا سال 1407 (مطالعه موردی: ایران). فصلنامه پژوهشنامه بازرگانی.35-66، شماره 87، تابستان 13 . https://dorl.net/dor/20.1001.1.17350794.1397.22.87.2.3
اسماعیلی مهیاری، مصطفی، غفاری، محمد، ایرانی، حمیدرضا و ابراهیمی، الهام.(1403). شناسایی نقاط تماس گردشگران خارجی در طول سفر مشتری بر اساس مدل پنج ای. فصلنامه مدیریت بازرگانی، دوره 16. شماره 1. 114- 136 https://dorl.net/dor/10.22059/JIBM.2023.359654.4586 .
بارانی، مهشید، باقری، مسلم و نیکبخت، امین.(1403). مطالعه و تحلیل برندینگ گردشگری شهر شیراز با استفاده از مدل مدیریت استراتژیک برند مقصد... فصلنامه مدیریت برند. دوره 11. شماره 1. 103-142. https://dorl.net/dor/10.22051/BMR.2023.40626.2353
دانایی، ابوالفضل، معینی رستگار، شیلا و مقیمی، غلامحسین.(1402). مقاله پژوهشی: تدوین الگوی تأثیر اخلاق بازاریابی زنان اینفلوئنسر آنلاین بر فروش کالاهای دیجیتال. فصلنامه پژوهشنامه بازرگانی، شماره 109، دورۀ 2. 177-201. https://doi.org/10.22034/IJTS.2024.2014787.3917
دهدشتی شاهرخ، زهره.(1399). روشها و تکنیکهای تحقیق در علوم انسانی. شرکت چاپ و نشر بازرگانی. تهران
دیواندری. علی، کیماسی و مسعود، متقی، صنم.(1402). شناسایی و طبقهبندی ویژگیهای متون تبلیغاتی با محوریت رفتار درگیری مصرفکننده: رویکرد فراترکیب. فصلنامه مدیریت بازرگانی، دوره 15. شماره 3.481-505. https://doi.org/10.22059/JIBM.2023.348146.4441
رضاییمنش، بهروز و عباسپور، جعفر.(1394). فراتحلیل ارتباط میان کیفیت زندگی کاری و تعهد سازمانی. فصلنامه مطالعات مدیریت بهبود و تحول، سال 24 شماره 78. 65-88. https://dorl.net/dor/20.1001.1.22518037.1394.24.78.4.6
سید نقوی، میرعلی و جمالآباد، غدیر.(1392). مؤلفههای مؤثر بر اعتماد گردشگران در حوزه گردشگری الکترونیک. فصلنامه علمی پژوهشی مطالعات مدیریت گردشگری. 8(21). 1-27. https://dorl.net/dor/20.1001.1.23223294.1392.8.21.1.8
قربانی زاده، وجه الله. (1397). روش تحقیق فراتحلیل. تهران: انتشارات بازتاب.
قربانیزاده، وجهالله و قربانیپاچی، عقیل.(1399). فراتحلیل پژوهشهای مربوط به عوامل مؤثر بر کاربرد فناوری اطلاعات سازمانهای ایران. فصلنامه تعامل انسان و اطلاعات. سال 7. شماره 2. 59-77 https://dorl.net/dor/20.1001.1.24237418.1399.7.2.1.5 .
هدایتی، ارشد، دهدشتی شاهرخ، زهره، محمدیان، محمود و ناصحیفر، وحید.(1401). مقاله پژوهشی: طراحی مدل عوامل مؤثر بر همکاری بانکهای خصوصی ایرانی با فین تکها با استفاده از روش فرا ترکیب. فصلنامه پژوهشنامه بازرگانی، شماره 107، 37-65. https://doi.org/10.22034/IJTS.2023.1990531.3805
Abbas, M. Shahid Nawaz, M. Ahmad, J. & Ashraf, M.(2017). The effect of innovation and consumer related factors on consumer resistance to innovation. Cogent Business & Management.4.1-23. https://doi.org/10.1080/23311975.2017.1312058
Armanfar, M. and Eslamifar, M. (2017). Investigating the impact of attracting foreign tourists on employment and predicting employment trends until 2028 (case study: Iran). 35-66, No. 87, Summer.13 [In Persian]. https://dorl.net/dor/20.1001.1.17350794.1397.22.87.2.3
Baklouti.F & Boukamcha.F.(2024). Consumer resistance to internet banking services: implications for the innovation resistance theory. Journal of Financial Services Marketing.29. 364–376. https://doi.org/10.1057/s41264-023-00210-2
Barani.M, Bagheri,M & Nikbakht,A.(2024). Study and Analysis of Tourism Branding in Shiraz City Using The Strategic Management Model of the Destination Brand. Journal of Brand Management.11(1).103-142 [In Persian]. https://dorl.net/dor/10.22051/BMR.2023.40626.2353
Benur, A. M. & Bramwell, B.(2015). Tourism product development and product diversification in destinations. Tourism Management. 50. 213-224. https://doi.org/10.1016/j.tourman.2015.02.005
Danaii, A, Moeini Rastegar, Sh, and Moghimi, Gh. (2023). Research article: Developing a model for the impact of marketing ethics of female online influencers on the sales of digital products. Journal of Business Research, No. 109, Volume 2, 177-201.[In Persian] https://doi.org/10.22034/IJTS.2024.2014787.3917
Divandari,A, Keimasi,M & Mottaghi.S.(2023). Identification and Classification of the Advertising Texts Features with the Focusing on Consumer Engagement Behavior: A Metasynthesis Approach. Journal of Business Management.15(3).481-505 [In Perisan]. https://doi.org/10.22059/JIBM.2023.348146.4441
Dehdashti Shahrokhi, Zahra. (2020). Research methods and techniques in social sciences. Bazargani Publishing and Printing Company. Tehran.[In Persian]
Dwikesumasari, P. R. & Ervianty, R. M.(2017).Customer Loyalty Analysis of Online Travel Agency App with Customer Satisfaction As A Mediation Variable. Advances in Intelligent Systems Research.131. 104-108. https://doi.org/ 10.2991/icoi-17.2017.18
Esmaeili Mahyari.M, Ghaffari.M, Irani.H & Ebrahimi.E.(2024). Identifying Touchpoints for Foreign Tourists in the Customer Journey through 5 A’s Approach. Journal of Business Management, 16(1), 114- 136.[In Persian]. https://dorl.net/dor/10.22059/JIBM.2023.359654.4586 .
Fu, S. Zheng, X. & Wong, I. A).2022). The perils of hotel technology: The robot usage resistance model. International Journal of Hospitality Management. 102. 1-11. https://doi.org/10.1016/j.ijhm.2022.103-174. https://doi.org/10.1016/j.ijhm.2022.103174
Ghorbani Zadeh, Vahidollah. (2018). Comprehensive research methodology. Tehran: Baztab Publications [In Persian]
Ghorbanizadeh V, Ghorbani Paji A. Meta-Analysis Study of the Effective Factors in the Application of Information Technology in the Iranian Organizations. Human Information Interaction 2020; 7 (2). https://dorl.net/dor/20.1001.1.24237418.1399.7.2.1.5
Hameed, I. Akram, U. & Ashraf, A.(2023). Consumers’ usage of mobile payment systems: an application of the innovation resistance and coping theory on the tourism sector. Kybernetes, 1-23. https://doi.org/10.1108/K-03-2023-0495
Hamid, R. A. Albahri, A. S. Alwan, J. K. Al-qaysi, Z. T. Albahr, O. S. Zaidan, A. S, Zaidan, B. B.(2021). How smart is e-tourism? A systematic review of smart tourism recommendation system applying data management. Computer Science Review. 39. 1-18. https://doi.org/10.1016/j.cosrev.2020.100337
Hateftabar, F(2022). Analyzing the adoption of online tourism purchase: effects of perceived tourism value and personal innovativeness. Current Issues in Tourism.1-19. https://doi.org/10.1080/13683500.2022.2071682
Hedayati, Arshad, Dehdashti Shahrokh, Zahra, Mohammadian, Mahoud, and Nashehifar, Vahid. (2022). Research article: Designing a model for the factors influencing cooperation between Iranian private banks and fintechs using the meta-combination method. Journal of Business Research, No. 107, 37-65. [In Persian]. https://doi.org/10.22034/IJTS.2023.1990531.3805
Hossain.Md.(2023).A Modified Innovation Resistance Theory Approach to E-Tourism Resistance Intention in Bangladesh. Journal of Technology Management & Innovation.18(4).59-71. http://dx.doi.org/10.4067/S0718-27242023000400059
Huang, D. Chen, Q. Huang, J. Kong, S. Li, Z. (2021). Customer-robot interactions: Understanding customer experience with service robots. International Journal of Hospitality Management. 99. 1-14. https://doi.org/10.1016/j.ijhm.2021.103078
Huang, D. Coghlan, A. & Jin, X. (2020). Understanding the drivers of Airbnb discontinuance. Annals of Tourism Research80. 1-14. https://doi.org/10.1016/j.annals.2019.102798
Huang, D. Coghlan, A. & Jin, X .(2021) Crossing the chasm: resistance to and adoption of Airbnb by Chinese consumers. Journal of Travel & Tourism Marketing. 38(6). 597-621. https://doi.org/10.1080/10548408.2021.1969315
Huang, D., Jin, X., & Coghlan, A.(2021). Advances in consumer innovation resistance research: A review and research agenda. Technological Forecasting & Social Change.166. 1-21. https://doi.org/10.1016/j.techfore.2021.120594
Huang, Y. K., Hsieh, C. H., Li, W., Chang, C., & Fan, W. S. (2019). Preliminary Study of Factors Affecting the Spread and Resistance of Consumers’ Use of AI Customer Service. Association for Computing Machinery.1-7 . https://doi.org/10.1145/3375959.3375968
Junsukpum, K & Kettem, S .(2015). Applying Innovation Resistance Theory to Understand Consumer Resistance of Using Online Travel in Thailand.14th International Symposium on Distributed Computing and Applications for Business Engineering and Science139-142. https://doi.org/10.1109/DCABES.2015.42
Khan,S. & Mehmood.Sh.(2024).Factors affecting innovation resistance of fast-food employees’ usage intention of robots: an integrative perspective. Journal of Hospitality and Tourism Insights.7(3).1456-1474. https://doi.org/10.1108/JHTI-08-2023-0515
Kourtesopoulou, A. Theodorou, S. D. Kriemadis, & Papaioannou, A.(2019) The Impact of Online Travel Agencies Web Service Quality on Customer Satisfaction and Purchase Intentions. Smart Tourism as a Driver for Culture and Sustainability.24.343-357. https://doi.org/10.1007/978-3-030-03910-3_24
Kumar, S., Dhiman, N. Kanojia, H. & Joshi, R. (2023). What resists millennials to adopt hotel booking apps? An empirical analysis based on extended innovation resistance theory. National Institute of. 1-16. https://doi.org/10.1108/FS-10-2021-0209
Kumar.A, Shankar.A, Kumar Tiwari.A & Hong.H. (2023).Understanding dark side of online community engagement: an innovation resistance theory perspective. Information Systems and e-Business Management.1-27. https://doi.org/10.1007/s10257-023-00633-3
Leong, L. Y., Hew, T. S., Ooi, K. B., & Wei, J. (2020). Predicting mobile wallet resistance: A two-staged structural equation modeling-artificial neural network approach. International Journal of Information Management, 51.1-24. https://doi.org/10.1016/j.ijinfomgt.2019.102047
Mani, Z &Chouk, I.(2018). Consumer Resistance to Innovation in Services: Challenges and Barriers in the Internet of things era. Journal of Product Innovation Management. 1-65. https://doi.org/10.1111/jpim.12463
Mou, Y. Xu, T. & Hu, Y. (2023). Uniqueness neglect on consumer resistance to AI. Marketing Intelligence & Planning. 41(6). 669-689. https://doi.org/10.1108/MIP-11-2022-0505
Nel, J. & Boshoff, c.(2020). Status quo bias and shoppers’ mobile website purchasing resistance. European Journal of Marketing. 54(6). 1433-1466. https://doi.org/10.1108/EJM-02-2018-0144
Ram, S & Sheth, J. N.(1989). Consumer Resistance to Innovations: The Marketing problem and its Solution. The Journal OF Consumer Marketing. 6(2). 5-14. https://doi.org/10.1108/EUM0000000002542
Rasheed, H. M. He, Y. Usman Khizar, H. M & Abbas, H. S. (2023). Exploring Consumer-Robot interaction in the hospitality sector: Unpacking the reasons for adoption (or resistance) to artificial intelligence. Technological Forecasting & Social Change. 192. 1-8. https://doi.org/10.1016/j.techfore.2023.122555
Rezaeemanesh.B & Abbaspour.J.(2015). Meta-Analysis relationship between Quality of Work Life and Organizational Commitment. Journal of Management Studies in Development and Evolution. 24(78).65-88. https://dorl.net/dor/20.1001.1.22518037.1394.24.78.4.6
Sánchez, I. R. Williams, A. M & Andreu, H. G. (2019).Customer Resistance to Tourism Innovations: Entrepreneurs’ Understanding and Management Strategies. Journal of Travel Research.1-15. https://doi.org/10.1177/0047287519843188
San-Martin, S. Jimenez, N& Cabanillas, F.(2020).Tourism value VS barriers to booking trips online. Journal of Retailing and Consumer Services50. 1-11. https://doi.org/10.1016/j.jretconser.2019.101957
Syed Naghavi, Mir Ali, and Jamaal Abad, Ghadir. (2013). Effective factors on tourists’ trust in electronic tourism. Journal of Tourism Management Studies, 8(21), 1-27. [In Persian]. https://dorl.net/dor/20.1001.1.23223294.1392.8.21.1.8
Smith, S. L. (1994). The Tourist Product. Annals of Tourism Research. 21(3). 582-595. https://doi.org/10.1016/0160-7383(94)90121-X
Sun, Y. (2021). Case based models of the relationship between consumer resistance to innovation and customer churn. Journal of Retailing and Consumer Services61. 1-6. https://doi.org/10.1016/j.jretconser.2021.102530
Talwar, S. Dhir, A. Kaur, P & Mantimaki, M. (2020). Barriers toward purchasing from online travel agencies. International Journal of Hospitality Management.89. 1-11. https://doi.org/10.1016/j.ijhm.2020.102593
Talwar, S. Dhir, A. Scutto, V & Kaur, P.(2021). Barriers and paradoxical recommendation behaviour in online to offline (O2O) services. A convergent mixed-method study. Journal of Business Research. 131. 25-39. https://doi.org/10.1016/j.jbusres.2021.03.049
Wang, X. Zhang, Z. Huang, D & Li, Z. (2023). Consumer resistance to service robots at the hotel front desk: A mixed-methods research. Tourism Management Perspectives...46. 1-14. https://doi.org/10.1016/j.tmp.2023.101074
Xu, J. B.(2010).Perceptions of tourism products. Tourism Management. 31. 607-610. https://doi.org/10.1016/j.tourman.2009.06.011
Yang, H. S & Park, J. W.(2019). A study of the acceptance and resistance of airline mobile application services: with an emphasis on user characteristics. International Journal of Mobile Communications. 17(1). 24-43. https://doi.org/10.1504/IJMC.2019.096514
